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How an established healthcare organization streamlined compliance with NIST CSF, NCA ECC, and ISO 22301

A case study on how a healthcare organization used document automation, technical integrations, and automated risk management to achieve compliance with NIST CSF, ISO 22301, and NCA ECC efficiently.

About the company

A well-established pharmacy-led retail organization operates across the Kingdom of Saudi Arabia, serving communities through a large network of pharmacies and a strong workforce.

The organization focuses on improving health outcomes and delivering better customer experiences through continuous innovation. It has made significant investments in digital capabilities, including cloud technologies, omnichannel platforms, and data and analytics, to enhance its service delivery and overall operational efficiency.

 

Location: Jeddah, Kingdom of Saudi Arabia (KSA)

 

Industry: Healthcare

The challenge

As a healthcare organization, the company needed to comply with multiple information security, cybersecurity, and business continuity standards, including NIST CSF, NCA ECC, and ISO 22301.

Managing these frameworks together created complexity and required a structured approach to ensure consistent compliance.

The organization needed a solution that could:

  • Support both local and international compliance standards.
  • Simplify the management of multiple frameworks in one place.
  • Provide a clear and easy-to-use interface without unnecessary complexity.

To address these needs, the organization implemented CyberArrow GRC to streamline compliance and improve overall efficiency.

The solution

The organization selected CyberArrow GRC for its ease of use and its ability to manage both local and international standards in one platform.

CyberArrow provided:

  • Cross-mapping of controls across multiple frameworks, reducing duplicate work.
  • Auditor pre-approved document automation to simplify compliance processes.
  • Automated risk assessments for better visibility and faster decision-making.
  • KPI dashboards to track compliance performance in real time.

This enabled the organization to automate compliance efficiently while allowing internal teams to stay focused on core business operations.

Results

With the implementation of CyberArrow GRC, the organization achieved faster and more efficient compliance across multiple frameworks.

Key outcomes included:

  • Accelerated compliance through automation: Document automation enabled the organization to implement controls quickly and reduce the time required to achieve compliance.
  • Elimination of duplicate work: Once a control was implemented for one framework, it was automatically mapped across other standards, reducing repeated effort.
  • Automated evidence collection: Technical integrations gathered evidence directly from systems, supporting compliance with NIST CSF, NCA ECC, and ISO 22301 without manual intervention.
  • Efficient third-party risk management: The platform enabled the organization to assess a large number of vendors in a short period of time.
  • Real-time visibility into security posture: Built-in reporting provided clear insights into compliance status and overall security posture.
What they say about CyberArrow?

“After implementing CyberArrow GRC, we were able to automate most of our compliance activities in a short time. The document automation and built-in features enabled seamless collaboration across teams and allowed us to focus on other critical business priorities. CyberArrow GRC delivers on its promise of being a powerful enterprise solution while remaining simple and easy to use for compliance automation.”

Ready to automate your GRC program with CyberArrow?

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