How a leading fintech company automated PDPL compliance with CyberArrow

A case study on how a fintech company automated PDPL compliance, improved data privacy, and reduced manual effort using CyberArrow.

About the company

A leading fintech company based in the Middle East, licensed by the national central bank, offers a modern expense management platform designed for businesses.

As one of the early innovators in expense management within the region, the company provides an all-in-one financial solution that helps organizations simplify and control their spending.

The platform enables businesses to automate expense processes, issue and manage corporate cards for employees, and streamline reimbursements, all while maintaining strong security and control.

 

Location: Riyadh, Saudi Arabia

 

Industry: Financial Services

Background

As a fintech organization handling sensitive financial data, the company faced the challenge of complying with Saudi Arabia’s Personal Data Protection Law (PDPL).

Introduced in 2021 and enforced in 2024, the regulation requires organizations to meet strict data protection standards for personal and financial information. The framework is led by the Saudi Data and Artificial Intelligence Authority, with oversight from the National Data Management Office.

For organizations operating in this space, meeting these requirements is critical. It requires strong governance, clear policies, and continuous monitoring of data practices.

To address these challenges, the company needed a reliable compliance solution that could simplify PDPL requirements while maintaining operational efficiency and control.

Challenges encountered

The organization faced several challenges in its journey toward PDPL compliance:

  • Understanding and implementing new data protection requirements related to the privacy of personal and financial information.
  • Managing complex compliance workflows manually, which increased time, effort, and risk of errors.
  • Maintaining strong data security while scaling operations and supporting business growth.
The solution

To address these challenges, the organization partnered with CyberArrow GRC, an enterprise GRC software designed to simplify complex regulatory requirements.

By using CyberArrow’s automation capabilities, the company was able to achieve PDPL compliance in a faster and more efficient way.

CyberArrow GRC provided:

  • Automated compliance workflows that reduced manual effort and improved accuracy.
  • Support in multiple languages to align with regional regulatory requirements.
  • Real-time monitoring and reporting to track compliance status and identify risks early.
  • Custom compliance controls aligned with PDPL requirements.

CyberArrow’s compliance experts also worked closely with the organization to ensure a smooth implementation. The team provided ongoing support to help integrate the platform into daily operations.

Results

With the implementation of CyberArrow GRC, the organization achieved strong improvements in its PDPL compliance program:

  • Improved operational efficiency through automation: Automated compliance workflows reduced manual effort and allowed internal teams to focus on core business activities.
  • Faster compliance readiness: The organization met PDPL requirements ahead of the enforcement timeline, ensuring full alignment with regulatory expectations.
  • Reduced compliance costs: Automation helped lower the time and resources required for managing compliance processes.
  • Simplified audits and reporting: Centralized documentation and reporting made it easier to prepare for audits and generate accurate reports.
What they have to say about CyberArrow GRC

“Partnering with CyberArrow transformed our approach to compliance. Managing complex information security standards and regulatory requirements was challenging, but CyberArrow GRC made the process simple and structured.

The platform automated many of our compliance tasks, allowing our team to focus on core business priorities. We achieved compliance faster than expected, and the support throughout the process was excellent.

We highly recommend CyberArrow for organizations looking to simplify and strengthen their compliance programs.”

Automate PDPL compliance with CyberArrow GRC

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